Shipping policy
Shipping Information
At Intune Aero, we proudly ship your orders* from our locations in Australia and Canada to ensure faster delivery times wherever you are in the world. All orders over the price of $200AUD will be eligible for FREE standard shipping rates.
Processing Times:
Orders are typically processed within 1–3 business days**. You will receive a confirmation email with tracking details as soon as your order is on its way.
Shipping Locations:
- Orders within Australia and nearby regions are shipped from our Australian facility.
- Orders within Canada, the United States, and surrounding areas are shipped from our Canadian facility.
We aim to dispatch your order from the location closest to you whenever possible to minimise shipping time.
Estimated Delivery Times:
Express shipping options:
- Australia & Canada: 2–4 business days
- United States: 2–5 business days
- International: 5–10 business days (varies by destination)
Standard shipping options:
- Australia & Canada: 2–7 business days
- United States: 3–10 business days
- International: 10–20 business days (varies by destination)
Shipping Costs:
All purchases >$200.00 AUD will receive free standard shipping. All other shipping rates are calculated at checkout based on your location and order size. Please ensure you select the correct shipping option to avoid delays to receiving your order.
Customs & Duties
United States, Canada and Mexico
We are pleased to offer a simplified shipping experience for our customers in the United States and Canada.
All import duties, taxes, and customs fees into the United States and Canada are covered by Intune Aero.
This means the price you see at checkout is the final price you pay. Your shipment will be delivered directly to your door with no additional charges or unexpected fees upon arrival, thanks to our commitment under the CUSMA (Canada-United States-Mexico Agreement) framework.
What to expect:
- No hidden costs: You will not be billed for duties or taxes by the carrier.
- Smooth delivery: Faster, hassle-free customs clearance.
If you have any questions regarding shipping to other regions, please refer to our full Shipping Policy or contact our support team.
All other International Destinations
For all other international destinations, please be aware that customs fees, taxes, or duties may apply depending on your country’s regulations. These charges may be the responsibility of the customer.
If you have any questions about international shipping for your country, feel free to contact our support team at info@intunesports.com.au.